Shipping policy

Last updated: October 10, 2026

Thank you for shopping with StitchSonnet. Please check the shipping information below before placing your order.

Where we ship

We ship to eligible addresses in the United States and these European countries: Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom.

We do not ship to Alaska or Hawaii. Some U.S. territories and other destinations are not supported. If no shipping method is available for your address at checkout, we cannot currently deliver to that address. We do not offer worldwide shipping.

Free standard shipping for Single and Duo kits

The StitchSonnet Single kit and Duo (2 complete kits) both include free standard shipping to the supported destinations listed above. There is no minimum order value, and this remains valid when you use an eligible discount code. Each Single kit includes one free cat bag; each Duo includes two. You can choose each bag color separately, including the same color for both bags, during the limited-time gift offer.

This free-shipping offer applies to these kits. Shipping for any other products is shown at checkout.

Estimated delivery: 2–10 business days

Estimated delivery is 2–10 business days after payment confirmation, including order processing and transit time. Business days exclude weekends and public holidays.

Delivery estimates may change because of customs clearance, carrier delays or holidays. Promotional end dates are not guaranteed delivery dates; please contact us before ordering if you need an item by a specific date.

Shipping origin

Orders are fulfilled and shipped from Fuzhou, Fujian, China.

Customs, duties and import taxes

International orders may be subject to customs duties, import taxes or fees upon arrival. Unless expressly collected at checkout, these charges are the customer's responsibility and are not included in the product price or shipping fee. Customs processing may affect delivery estimates.

Tracking and delivery support

You will receive a shipping confirmation email with tracking information after dispatch. Please allow 2–3 business days for tracking to update in the carrier's system.

If your package has not arrived within the estimated delivery window, contact hello@stitchsonnet.com with your order number so we can investigate with the carrier.